Date of Last Revision: 7/20/2017

Welcome to Our website located at URL (“Site”).  For purposes of this Privacy Policy (“Policy” or “Privacy Policy”), the terms “we,” “us,” “our” and “Gloveworx” refer to Gloveworx USA, LLC, and “you” and “your” refers to you, as a user of our Site.  

A. Overview

In order to sign up for our online store & scheduler and purchase and schedule physical training and order related (collectively “Training and Products”) from the Site you will need to provide us information about yourself.  Gloveworx is committed to protecting the privacy of our users. We want to provide a safe, secure user experience. We will use our best efforts to ensure that the information you submit to us is used only in accordance with the terms of this Privacy Policy.  This Privacy Policy applies only to all information collected or submitted on our Site.  

By using our Site or buying Training and Products from us, you expressly consent to our collection and use and disclosure of your personal information in the manner described in this Privacy Policy.  If you object to your nonpublic personal information being transferred or used as described in this Privacy Policy, please do not send or upload any information to us or order any Training and Products from our store or use our Site.  This Policy may be revised over time as new features are added to the Site or as we incorporate suggestions from our users. Any material changes will be effective immediately.  The amended Privacy Policy will always be posted on our website.  

B. What information of yours we collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive when you use our Site, when creating or using an online store & scheduler account and when you purchase our Training and Products, such as your name, email address, phone number, physical address and other information you provide to us;
  • Information we receive when you log into our online store & scheduler using your Facebook credentials;
  • Credit card or other payment information we receive when you schedule or order Training and Products;
  • Information we receive when you communicate with us through email or through our social media accounts, such as your name and e-mail address;
  • Information we receive from your use of our Site, such as the Internet address (IP address) of the computer or device you use to access the Site, the type of browser you use and the times you access our Site; and
  • We also collect information by using “Cookies.”  “Cookies” are small files that your Web browser places on your computer’s hard drive.  

C. How your information is used

We use nonpublic personal information we collect about you in order:

  • To fulfill your orders for Training and Products;
  • To respond to your requests, and contact you regarding your use of the Site or regarding our Training and Products or to contact you regarding Site changes;
  • To measure and improve our customer service, and to investigate potential fraud and violations of this Policy or any other agreement we have with you. We may, over time, delete correspondence records with you if permitted by law; and
  • Our use of cookies allow our Site to recognize you if you visit multiple pages in our Site during the same session, so that you don’t need to re-enter your information multiple times. Once you close your browser, session cookies expire and no longer have any effect.

D. With whom your information may be shared

We share your nonpublic personal information:

  • With our third party service providers that perform functions on our behalf, such as, hosting our web servers, providing our scheduling and order system, providing marketing assistance, and providing customer service. These service providers will have access to your personal information as necessary to perform their functions, but they may not share that information with any third party;
  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion;
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Site terms of use or other agreements or policies; and
  • If Gloveworx (or substantially all of our assets) is acquired, your information would be transferred along with the other business assets as permitted by law.  We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.  

E. Your choices regarding the collection, use and distribution of your information

If you do not agree with this Policy, please discontinue use of the Site.  You also have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience using our store portal.  

F. Security procedures

We will take all efforts to safeguard your information and the privacy of your payment information and will not use it or share it except as provided above.  Notwithstanding the foregoing, we cannot and do not guarantee encryption or the privacy of your personal details and payment information from unauthorized intrusions or access to our servers and materials.   

G. Contacting us about your privacy

If, at any time, you have questions or concerns about Gloveworx’ privacy commitment, please feel free to email us at [email protected] to contact one of our representatives.

H. Children

Children are not eligible to use our Site.  We ask that minors (under the age of 18) do not submit any personal information to us, order any Training and Products, or attempt to use our Site under any circumstance.  We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Site or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us.